Direct Workshop Telemetry

Live Repair Status Tracker

Real-time status updates directly from our technician bench at 22 Bryan St, Ballymena.

Frequently Asked Questions

Where do I find my Repair Ticket ID? Your Ticket ID (e.g. KM-8924) is printed on your paper counter intake receipt and sent via SMS to your mobile phone when your device is booked in.
What do I need to bring for collection? Please bring your ticket number, photo ID, or the mobile phone number used during intake. Payment (in GBP cash or card/Apple Pay) is settled upon collection.
Need immediate assistance? Call our Ballymena technician desk directly on 07922 204100 during opening hours (Mon–Sat 9:00 AM – 6:00 PM).